Privacy Policy | Safar-e Haram

Introduction

Safar-e Haram (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what information we collect when you use our website, how we use it, and your choices. By using our site, you agree to this policy.

We operate from Pakistan and primarily serve customers in Pakistan. If you contact us from elsewhere, the same practices generally apply unless local law requires otherwise.

Information we collect

When you browse our store, we may process technical data typical of any website, such as your browser type, general device information, and pages viewed. This helps us keep the site secure and working.

When you add items to your cart, we create or update an order record in our systems so your selections are saved. A reference may be stored in your browser (for example, local storage) to reconnect your device to that cart.

When you place an order via WhatsApp, you choose to share your name, phone number, and order details with us so we can confirm and fulfil your request. Optional notes you add may also be stored with your order.

We do not collect card or bank details on this website. Checkout is completed through WhatsApp according to how you and we agree to pay or deliver.

How we use your information

We use order and contact information to process enquiries, confirm orders, arrange delivery, and communicate with you about your purchase.

We use hosting, database, and infrastructure services to run the website and store order data securely.

We do not sell your personal information to third parties for their marketing.

Third-party services

We rely on trusted providers to operate the store. They may process limited technical or operational data as needed to provide their services.

Order messages and enquiries sent through WhatsApp are processed by Meta / WhatsApp under their own terms and privacy policy, in addition to our use of the information you send us.

Images and media

Product and category images may be delivered through a content delivery or image host (for example, Cloudinary). Those services may receive technical data (such as IP address) when your browser loads images, as described in their policies.

Database and hosting

Order and product data are stored using secure database and hosting services. Access is limited to what is needed to run the store and fulfil orders.

Retention

We keep order records for as long as needed to operate the business, meet legal or accounting obligations, and resolve disputes. Cart sessions that are not completed may be cleaned up periodically.

Security

We take reasonable steps to protect information against unauthorised access or misuse. No method of transmission over the internet is completely secure; we encourage you to use accurate contact details and to reach us only through the official channels listed on this site.

Your choices

You may clear your browser’s site data to remove locally stored cart references; this may start a new cart session.

To ask what we hold about you, correct details, or discuss deletion where applicable, contact us on WhatsApp at +92 326 0517106.

Children

Our store is intended for adults or supervised use. We do not knowingly collect personal information from children without appropriate parental involvement. If you believe we have received a child’s data in error, please contact us.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes means you accept the updated policy.

Contact

For privacy-related questions, contact Safar-e Haram via WhatsApp: +92 326 0517106.

This policy is provided for transparency. It is not legal advice. If you need a formal legal review for your business, consult a qualified lawyer in your jurisdiction.